How We Placed a Director of Sales EMEA for an AI-Powered eCommerce SaaS Platform

Director of Sales, EMEA – AI-Powered eCommerce SaaS Platform

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The Challenge

An AI-powered search and personalisation platform for eCommerce retailers – competing in a fast-moving, high-growth SaaS market – needed a dynamic sales leader to oversee revenue growth across the EMEA region, establish strong market positioning, and build and nurture long-term enterprise client relationships. The role demanded deep SaaS expertise, proven leadership capability, and the strategic vision to scale a regional sales function from the ground up.

The Client

AI-Powered eCommerce SaaS company offering AI-powered search and personalisation for eCommerce retailers. Operates in the competitive, high-growth EMEA SaaS environment. Hiring need: Director of Sales to lead EMEA revenue growth and enterprise client relationships.

Headquarters
Employees
Funding
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Valuation

Our Approach

Optima Search | Europe & America adopted a tailored recruitment strategy to identify and place Will D., with a focus on long-term growth potential alongside immediate commercial impact.

Two people working together at a wooden desk with laptops and paper documents covered in handwritten notes and diagrams.
  • Client-centred insights: Partnered closely with the client to understand EMEA expansion objectives and the leadership qualities required to scale a high-growth SaaS sales function.

  • Clear progression potential: Recognised Will's ability to transition from business development into broader regional sales leadership – a key factor in the long-term success of the placement.

  • Strategic candidate sourcing: Focused on individuals with a proven track record in eCommerce SaaS sales and regional leadership – prioritising commercial results over seniority at the point of hire.

The Results

Will D. was successfully placed as Business Development Manager in 2021 and has since progressed through two promotions to become Director of Sales, EMEA. Over three and a half years, his consistent delivery and expanding regional remit reflect strong alignment with the organisation's growth strategy – and the long-term value of identifying candidates with leadership potential from day one.

1
3.5 Years
Tenure with the organisation
2
2 Promotions
BDM to EMEA Sales Director
3
EMEA-wide
Leadership by May 2024

Further Results

Career Progression

Jul 2021 – Oct 2022
Business Development Manager
Initiated and executed client acquisition strategies, building the UK sales pipeline from the ground up.
Oct 2022 – May 2024
Director of Sales, UK
Led UK market, implementing sales strategies that drove sustained revenue growth.
May 2024 – Present
Director of Sales, EMEA
Oversees broader regional portfolio, leading strategic initiatives and fostering enterprise partnerships across EMEA.

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